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1,280 stores on WhatsApp

One assistant for WhatsApp

Get one assistant that answers every customer question, takes orders and accepts Mobile Money payments on WhatsApp, Instagram, Messenger and your website.

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Free to start. No card needed.

shop.chatbotsafrica.com
A Chatbots Africa storefront: dresses with prices and Add to Cart buttons

Trusted by businesses across Ghana

  • Pizzaman
  • Doughman
  • Roverman
  • Silverbird
  • Chris Mason
  • Koshie
  • Anonipay
  • EduPesa

The problem

Your customers are in your DMs ready to buy. You can only answer one at a time.

“How much?” “Is it available?” “Do you deliver to Tema?” The same questions arrive all day on WhatsApp, Instagram and Messenger. Reply an hour late and the customer has already bought from someone else.

WhatsApp
Instagram
Messenger
Web

The fix

One assistant for all your platforms. It answers every question and closes the sale.

It replies in seconds, confirms what’s available, takes the order, adds the delivery fee and accepts Mobile Money. You just pack and dispatch.

What it does

24/7 customer service and sales, in the same conversation.

Under 5s
to reply, day or night
70%
of questions answered without you
8 hrs
of replying to messages saved every week
30%
more chats turn into orders
40%
of orders come in after closing time
GHS 6k
extra sales a month for businesses like yours

  • It answers and it sells

    One assistant handles the question and takes the order in the same chat.

  • Mobile Money, right in the chat

    Customers pay with Mobile Money or card without leaving the conversation. No more “send and screenshot.”

  • Understands how your customers type

    It knows what they mean, whatever words they use.

  • Set up once, live everywhere

    Create your assistant once and it works on WhatsApp, Instagram, Messenger and your website.

  • Sells while you’re closed

    Late nights, Sundays and public holidays, the orders keep coming in.

  • Every customer saved

    Everyone who chats becomes a contact you can message when new stock arrives.

  • Knows your products

    It learns your catalogue, prices and stock, so it recommends the right item.

That’s what your customers see. Here’s what you manage behind it.

See the platform

The platform

One assistant, two jobs.

builder
Chatbots Africa flow builder: a booking form the assistant can open in the chat, with a live preview

It answers questions and knows when to hand over

Learns from your documents

Files, links or your whole website.

Finds the real question

Even when it’s buried in a long message.

Hand over to your team

Take over any chat live, with files and history.

See what customers ask

Every conversation and ticket in one place.

Gets things done New

Completes tasks for your customers, right in the chat.

store
Chatbots Africa store dashboard: a list of products, each linked to the chatbot

It sells your products and gets you paid

Your store in one dashboard

Products, orders and customers in one place.

A shop customers can browse

They view products and order in a few taps.

Sizes, colours and stock

It never sells what you don’t have.

Delivery fees by area

Set them once, and they’re added to every order.

Automatic payouts

Your money is sent to you once payments clear.

Team access and bot simulation come with both. Want to see it live? The assistant on this page runs on Chatbots Africa.

Get your free assistant

For developers

Wire it into your own stack.

A REST API for WhatsApp. Send messages, manage contacts and keep your catalogue in sync. More channels coming soon.

MessagesMediaTemplatesContacts

Every account includes a sandbox number, so you can test before you go live.

Explore the WhatsApp APIRead the API docsGet an API key

From our customers

mNotify’s Chatbots Africa was a timely, savvy investment. It made food ordering effortless for our customers and helped boost our sales.

Pizzaman & Chicken ManRestaurants
Read the case studies

Use cases

However you sell, there is a setup for it.

Start from a template built for your kind of business, then make it yours.

Start building free Browse all use cases

FAQ

Questions, answered.

Still unsure? Email info@chatbotsafrica.com and we usually reply within one working day.

What is Chatbots Africa?

Chatbots Africa gives your business one AI assistant that answers customer questions, takes orders and accepts Mobile Money payments on WhatsApp, Instagram, Facebook Messenger and your website. It is a product of mNotify.

Which channels does it work on?

WhatsApp, Instagram, Facebook Messenger and a chat widget on your website. You set your assistant up once and it works on every channel you connect.

Is there a free plan?

Yes. Starter is free and needs no card. It includes 2 chatbots, up to 50 customers and 10 products, and up to 10 orders a month, so you can try it with your own business.

How much do the paid plans cost?

Growth is GHS 169.99 a month (or GHS 1,955 a year) and adds WhatsApp, analytics and a team. Pro is GHS 499.99 a month (or GHS 3,450 a year) with unlimited customers, products and orders. For bigger needs, email info@chatbotsafrica.com.

Can my customers pay with Mobile Money?

Yes. Customers pay with Mobile Money or card right in the chat, without leaving the conversation. Your money is paid out to you once the payment clears.

What happens when the assistant can’t answer?

It hands the chat over to you or your team. You can take over any conversation live, with the files and history in front of you.

Do I need to know how to code?

No. You build your assistant in the Chatbots Africa builder and teach it from your own documents, links or website. Developers who want more control can use the WhatsApp REST API.

How do I get started?

Sign up for free at app.chatbotsafrica.com/signup, add your products or documents, and connect your channels. If you would rather talk to someone first, email info@chatbotsafrica.com.

Ready to try it?

Start free, or ask Olivia anything you didn’t see here.

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