Chatbots Africa

Chatbot Help Center


You've got questions? We have answers!

A bot is a a series of automated conversations that can answer common questions from your customers over any social communication channel. This could be to explain what your product or service does, gather information about the customer, deliver helpful content, or nurture them towards a sale.

No, you do not. Our platform doesn’t require any programming experience. If you have a clear picture on how and what you want the bot to do, you can build a good conversational experience in just a few minutes!

WhatsApp Business API allows you to automate flow and responses of your Business Account. All interactions are automated, unlike the regular WhatsApp Business that require manual handling.

Once your WhatsApp Business Number is registered under our system, you can proceed to build your bot with the existing templates provided.

No. That function is yet to be added.

No. But you can have two bots with different numbers under one system account.

Yes you can. You can integrate all your business profiles to manage on one dashboard.

Yes, you can use it normally to make and receive calls/texts. But you can use it on WhatsApp.

We create custom chatbot flows in case your use case does not fall under the pre-existing templates

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